Tag: CX

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Putting People First

Putting People First

To thrive in today’s business landscape, companies must embrace a customer-oriented culture, where customer experience becomes a fundamental aspect of their business strategy, values, and vision. However, it is important to recognize that the employees who shape the business strategy, values, and vision are the ones who drive this customer-centric approach.

HORISEN Business Messenger Review

HORISEN Business Messenger Review

“HORISEN Business Messenger Review: Much More Than a Messaging Solution” has been published by CX Today.
The review characterizes HORISEN Business Messenger as a platform that “brings together cloud technologies to help companies communicate with their customers across various channels like messaging apps, social media platforms, and other channels.

Manage full customer life cycle with Telegram

Manage full customer life cycle with Telegram

At first sight, among countless messaging apps, how this one could follow the giants along the way of instant messaging, on the already saturated market? Let’s mention some – secure encryption, fast messaging speed, cute stickers (easy to create even on your own), the ability to send non-compressed files, so what’s not to love? Last month Telegram reached 500 million users and this growth seems unstoppable.