RCS Business Messaging is enabling CX teams to unlock new efficiencies and opportunities within their customer communications strategies.
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RBM Enabler in the Age of Apple’s RCS Transformation
Apple has announced support for Rich Communication Services (RCS) in its latest iOS 18 update, rolling out in September 2024.
RCS in Customer Service
Uncover some of the use cases for RCS in customer service
As RCS became available on IOS earlier this month, the headlines centered on the opportunity for better interoperability between Android and Apple devices.
SMS vs. TOTP
As most of our personal and professional lives are conducted online nowadays, enhancing digital security is more critical than ever. With the rise in cybercrime targeting governments, companies, and individuals, it is evident that traditional password-only security systems are no longer sufficient.
Empowering Communication in the CPaaS Industry
Seamless communication and integration have become essential for businesses striving to maintain a competitive edge.
Telcos Are Buying Up CPaaS Platform Providers: Why?
CPaaS platforms inject programmable voice, video, and SMS messages across enterprise applications.
To do so, they leverage operator networks, which telcos have invested big money into.
The Rise of CPaaS
Digital transformation has made the Communications Platform as a Service (CPaaS) industry experience significant growth.
Business Messaging Strategies During Big Sports Events
Business messaging is an effective strategy for engaging audiences during international multi-sport events.
Understanding CPaaS
What is CPaaS?
Communications Platform-as-a-Service is a specialized form of Platform-as-a-Service (PaaS) that enables businesses to seamlessly integrate communication features such as voice, video, and messaging into their existing applications.