7 Fantastic Use Cases for SMS in Customer Experience

7 Fantastic Use Cases for SMS in Customer Experience

SMS is the vehicle for many CX initiatives From discounts to reminders, delivery updates to customer verification – SMS is the vehicle for many CX initiatives. As Bill Gates once said: “The advance of technology is based on making it fit in so that you don’t really...
How to Choose the Right Business Messaging Platform?

How to Choose the Right Business Messaging Platform?

Unleash the potential – Expert insights for choosing the best Business Messaging Platform The times when the only way to communicate with a brand was over a voice call or by visiting their premises are a distant past. Throughout the years, messaging has...
Spotlight on: CPaaS – interview with HORISEN’s CCO

Spotlight on: CPaaS – interview with HORISEN’s CCO

HORISEN’s CCO Sabina Majerić interview about CPaaS potential and scalability With widespread adoption of advanced A2P messaging and communication services, and increased trust in communications of this type among end users, all eyes are on the CPaaS market and...
How to Find the Right SMS Platform?

How to Find the Right SMS Platform?

What are the features that make an SMS Platform a perfect fit for your messaging business? The messaging industry is changing so rapidly. Not so long ago, there was an assumption that social networks and messaging applications would soon take over as the primary mode...