WE ARE YOUR
OMNICHANNEL ROUTER

We have

• One unified API for all messaging channels
• Built-in multi-channel fallback logic for reliable delivery
• Unified routing across all communication platforms
• High scalability for large-scale messaging volumes
• Cloud-based and on-premise deployment options
• Simple integration with minimal setup effort

Single API for true omnichannel communication

Ensure seamless, reliable communication across every customer touchpoint

HORISEN Omnichannel Router enables brands to provide their customers with user-friendly and seamless experience across their preferable touchpoints. It is a central routing and orchestration layer that eliminates complexity and enables seamless communication across multiple channels like SMS (HTTP API and SMPP), RCS with Google RBM, WhatsApp Business API, Telegram, Instagram, Facebook Messenger,  Email (SMTP), etc.

Powerful features of HORISEN Omnichannel Router

HORISEN Omnichannel Router unifies all your messaging channels into a single, powerful solution. Designed to act as a central routing and orchestration layer, it eliminates complexity and enables seamless communication across SMS, RCS, WhatsApp, email, and more – ensuring consistency, flexibility, and scale.

Available as a cloud-based or on-premise solution, it integrates effortlessly into any existing infrastructure. With one unified API, built-in fallback logic, and support for multiple channels and accounts, it simplifies omnichannel messaging and accelerates time-to-market.

HORISEN Omnichannel Router is tailor-made for YOU!

From customer notifications to global messaging operations – all in one routing layer.

HORISEN Omnichannel Router enables businesses to manage and route messaging traffic across multiple channels with ease.

It supports a wide range of use cases – from retail and e-commerce customer communication, order updates, and delivery notifications to banking alerts, OTP delivery, and transaction confirmations.

It also empowers CPaaS and SaaS platforms to embed messaging capabilities, supports two-way communication and chatbot integrations, and enables marketing campaigns with personalized customer journeys.

With built-in routing logic, fallback mechanisms, and API connectivity, it ensures reliable and scalable communication across global messaging ecosystems.

Multiple awarded

Our work has been recognised worldwide!

HORISEN is a proud owner of multiple prestigious awards and certificates. These awards represent a valuable recognition of our professionalism and continuous investments in quality and innovation. They motivate us to always stay committed to delivering top-quality products and services to our clients.

Our Clients

If our customers are successful, we are successful.

The proof of our high quality are numerous long-term customers that are very successful in their field. Meet some of our Messaging Superheroes who successfully grow their messaging businesses while we take care of their software.