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Omnichannel CX in a Mobile-First World

Omnichannel CX in a Mobile-First World

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“Omnichannel CX in a Mobile-First World” by HORISEN’s CEO, Fabrizio Salanitri has been published in the latest issue of Pipeline Magazine.

In today’s fast-paced world, companies find it challenging to reach customers who are constantly on the move. Therefore, omnichannel has become a necessary approach that allows companies to maintain connections with their target audience.

Read the article in Pipeline Magazine and find out more about the topic.

Omnichannel CX in a Mobile-First World

Latest entries in this category:

Modularity as the Foundation of Future-Proof Messaging

Modularity as the Foundation of Future-Proof Messaging

One Platform at a TimeMessaging technology sits at the very core of modern telecom operations and its the ability to adapt and scale heavily is no longer optional – it is a necessity. For mobile network operators, virtual operators, and wholesale providers, success...

HORISEN defines messaging excellence in 2025

HORISEN defines messaging excellence in 2025

Antonio Meucci Global Telco Awards 2025: At last week’s Antonio Meucci Global Telco Awards in Madrid, HORISEN’s Business Messenger was honored as “Best Enterprise Messaging Platform.”

Interested in the latest posts?

Modularity as the Foundation of Future-Proof Messaging

Modularity as the Foundation of Future-Proof Messaging

One Platform at a TimeMessaging technology sits at the very core of modern telecom operations and its the ability to adapt and scale heavily is no longer optional – it is a necessity. For mobile network operators, virtual operators, and wholesale providers, success...