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Omnichannel CX in a Mobile-First World

Omnichannel CX in a Mobile-First World

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“Omnichannel CX in a Mobile-First World” by HORISEN’s CEO, Fabrizio Salanitri has been published in the latest issue of Pipeline Magazine.

In today’s fast-paced world, companies find it challenging to reach customers who are constantly on the move. Therefore, omnichannel has become a necessary approach that allows companies to maintain connections with their target audience.

Read the article in Pipeline Magazine and find out more about the topic.

Omnichannel CX in a Mobile-First World

Latest entries in this category:

Smarter Messaging, Not Buzzword Engineering: Inside HORISEN’s AI Philosophy

Smarter Messaging, Not Buzzword Engineering: Inside HORISEN’s AI Philosophy

Artificial intelligence (AI) is no longer just a buzzword – it has become a core driver of how companies build, deliver, and evolve. The telecom and messaging industries are no exception. With the introduction of AI and the rapid development, messaging providers must balance innovation with precision, scale with security – and most importantly, hype with real-world value.

HORISEN defines messaging excellence in 2025

HORISEN defines messaging excellence in 2025

Antonio Meucci Global Telco Awards 2025: At last week’s Antonio Meucci Global Telco Awards in Madrid, HORISEN’s Business Messenger was honored as “Best Enterprise Messaging Platform.”

What it means to be an AI-driven Messaging Technology Provider

What it means to be an AI-driven Messaging Technology Provider

From campaign optimization to security automation, the company is taking a deliberate, pragmatic approach to becoming a fully AI-driven messaging technology provider. To explore what this transformation really looks like in practice, we spoke with Stefan Wüthrich, Chief Product Officer at HORISEN, about how the company is bringing its AI vision to life.

Interested in the latest posts?

Smarter Messaging, Not Buzzword Engineering: Inside HORISEN’s AI Philosophy

Smarter Messaging, Not Buzzword Engineering: Inside HORISEN’s AI Philosophy

Artificial intelligence (AI) is no longer just a buzzword – it has become a core driver of how companies build, deliver, and evolve. The telecom and messaging industries are no exception. With the introduction of AI and the rapid development, messaging providers must balance innovation with precision, scale with security – and most importantly, hype with real-world value.

HORISEN defines messaging excellence in 2025

HORISEN defines messaging excellence in 2025

Antonio Meucci Global Telco Awards 2025: At last week’s Antonio Meucci Global Telco Awards in Madrid, HORISEN’s Business Messenger was honored as “Best Enterprise Messaging Platform.”

Discover the power of HORISEN solutions at WTM Marbella 2025

Discover the power of HORISEN solutions at WTM Marbella 2025

We have just returned from Madrid and are already gearing up for World Telemedia 2025!
The HORISEN team is excited to be back in Spain for another vibrant event where we will help you discover the perfect solution tailored to your needs to elevate your messaging business.