Embracing Achievements in Messaging Industry
As we said goodbye to 2023, it’s time to reflect on the incredible journey that has been the past 12 months for HORISEN, the home of messaging technology and award-winning product house. Despite the challenges that echoed through the IT industry, 2023 was highly productive and successful for us, achieving remarkable milestones and setting new standards for success.
Innovations and Improvements
As in previous years, HORISEN has stood out for its commitment to innovation and continuous improvement in messaging technology in 2023.
Our holistic and strategic approach has been highlighted by the vision that prioritizes user-friendliness, accessibility, and seamless management. Throughout the year, we have kept on simplifying the user experience for our Messaging Technologists. We have invested in enhancing our software based on customer feedback and industry trends. Proactively seeking input from clients, we have incorporated their suggestions to keep our software at the forefront of technological advancements. Our “open box” approach offering transparency and flexibility, allowed our new clients to adapt our solutions to their processes freely. The reinforced architecture of our platforms ensured scalability and robustness, supporting our clients’ growth throughout 2023. Additionally, our omnichannel approach enabled businesses to establish consistent dialogues through audience-preferred channels.
Moreover, our commitment to security and reliability remained unwavering. We have extended geo-redundancy with the highest quality, leaving no room for compromise. This commitment highlights our dedication to providing our clients with messaging technology that not only meets their needs but exceeds expectations, ensuring a secure and reliable foundation for their business.
As we conclude 2023, our customer-centric approach, commitment to innovation, and emphasis on security and reliability position us for continued success in the dynamic messaging software landscape.
Awards and Acknowledgements
The recognition received at the telco industry events in 2023 is a testament to our commitment to excellence. We were honoured to receive four prestigious awards this year at the ceremonies like Carrier Community Global Awards and Antonio Meucci Global Telco Awards, highlighting the innovative strides we made in enhancing messaging technology. Our achievements include two awards for our powerful SMS Platform, recognized as the Best Wholesale Messaging Platform and the Best Wholesale Solution. We also received awards for the Best Training Department and the Best Global SMS Platform Provider – Retail Solution for our Business Messenger.
Being among the top three and getting shortlisted for awards in highly competitive categories also reflects our consistent dedication to delivering cutting-edge solutions. In 2023 alone, HORISEN received two distinction awards and was shortlisted 14 times, proving that industry experts appreciate our contributions and outstanding performance. Furthermore, in 2023 HORISEN was selected as one of the Top 20 Telco Vendors in the inaugural Power List by Capacity Media.
These awards and acknowledgements show that HORISEN is not just a market leader but also an inspiration for others in the industry to push boundaries.
Events and Panel Sessions
Throughout the year, HORISEN took centre stage in 14 industry events from Buenos Aires and Washington DC, across Europe and the Middle East, to Singapore and Bangkok. Our experts not only participated in conferences but also engaged in six panel sessions alongside distinguished industry experts, positioning HORISEN as a thought leader in the dynamic landscape of messaging technology. HORISEN’s industry specialists shared valuable insights on telco trends and innovations, contributing to discussions that are shaping the future of our industry.
Despite the challenges faced by the IT industry, HORISEN experienced substantial growth in 2023. The commitment and passion of our existing team were complemented by the addition of 30% more employees, bringing our workforce to new heights. This expansion is a proof of the resilience and adaptability of our company in navigating the complexities of the market.
As we close the chapter on 2023, HORISEN looks forward to the future with firm confidence and enthusiasm. The accomplishments of the past year serve as a foundation for even greater success in the years to come. We express our gratitude to our dedicated team, valued clients, and industry partners for their unwavering support on this incredible journey. Together, we have proven that in the face of challenges, HORISEN not only survives but thrives, setting the stage for a promising future in the world of messaging technology.