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Omnichannel CX in a Mobile-First World

Omnichannel CX in a Mobile-First World

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“Omnichannel CX in a Mobile-First World” by HORISEN’s CEO, Fabrizio Salanitri has been published in the latest issue of Pipeline Magazine.

In today’s fast-paced world, companies find it challenging to reach customers who are constantly on the move. Therefore, omnichannel has become a necessary approach that allows companies to maintain connections with their target audience.

Read the article in Pipeline Magazine and find out more about the topic.

Omnichannel CX in a Mobile-First World

Latest entries in this category:

Go4Mobility Signs Strategic Partnership with HORISEN

Go4Mobility Signs Strategic Partnership with HORISEN

Go4Mobility, a prominent player in mobile communications, messaging, and digital services with over 18 years of experience, has signed a strategic partnership with HORISEN, a multi-award-winning provider of messaging technology solutions.

HORISEN Secures Triple Victory at the Antonio Meucci Global Telco Awards 2024

HORISEN Secures Triple Victory at the Antonio Meucci Global Telco Awards 2024

In a night dedicated to honouring the true pioneers of telecommunications, HORISEN emerged victorious at the Antonio Meucci Global Telco Awards 2024, securing three prestigious awards. This event, which seeks to reclaim the legacy of Antonio Meucci as the founder of telecommunications, celebrates genuine innovation in the industry, and this year, HORISEN’s remarkable contributions stood out.

Revolutionizing Public Transport Ticketing

Revolutionizing Public Transport Ticketing

HORISEN is thrilled to announce its partnership with Vodafone Germany and DIMOCO Payments, bringing forth an innovative public transportation ticketing concept powered by HORISEN’s Business Messenger Platform.

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RCS in Customer Service

RCS in Customer Service

Uncover some of the use cases for RCS in customer service
As RCS became available on IOS earlier this month, the headlines centered on the opportunity for better interoperability between Android and Apple devices.