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Omnichannel CX in a Mobile-First World

Omnichannel CX in a Mobile-First World

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“Omnichannel CX in a Mobile-First World” by HORISEN’s CEO, Fabrizio Salanitri has been published in the latest issue of Pipeline Magazine.

In today’s fast-paced world, companies find it challenging to reach customers who are constantly on the move. Therefore, omnichannel has become a necessary approach that allows companies to maintain connections with their target audience.

Read the article in Pipeline Magazine and find out more about the topic.

Omnichannel CX in a Mobile-First World

Latest entries in this category:

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Interested in the latest posts?

What it means to be an AI-driven Messaging Technology Provider

What it means to be an AI-driven Messaging Technology Provider

From campaign optimization to security automation, the company is taking a deliberate, pragmatic approach to becoming a fully AI-driven messaging technology provider. To explore what this transformation really looks like in practice, we spoke with Stefan Wüthrich, Chief Product Officer at HORISEN, about how the company is bringing its AI vision to life.

WWC 2025: Meet the HORISEN team

WWC 2025: Meet the HORISEN team

Join HORISEN at booths 8 & 9 during WWC – Wholesale World Congress, where we will be showcasing our cutting-edge Messaging Ecosystem – modular platforms built to reign among the most powerful solutions in messaging technology.

HORISEN is attending BATIC Bali 2025

HORISEN is attending BATIC Bali 2025

Bali is more than just a paradise of serene landscapes, tranquil temples, and calming ocean breeze – it’s a place that brings peace of mind. This August, it also becomes the gathering point for telecom professionals at BATIC – Bali Annual Telkom International Conference.