INVENTORY PLATFORM FAQs

HORISEN Inventory Platform is a fully professional, vendor-neutral solution for managing inbound number trading with complete operational visibility and pricing intelligence. It centralizes your entire inbound number business into one unified hub, enabling you to control number availability, capabilities, categorization, supplier relationships, and customer pricing with precision and scale. The platform supports a sophisticated three-tier pricing architecture, real-time lifecycle management, seamless integration with billing and routing systems, and API-first automation. Designed for telecom-grade environments, it replaces spreadsheets and manual workflows with a streamlined, accurate, and revenue-focused operational framework.

The platform is designed for telecom operators, wholesale carriers, MVNOs, number aggregators, messaging and voice providers, CPaaS/UCaaS platforms, and any enterprise that manages large inbound number portfolios. Whether you are trading millions of numbers or offering them through online shops and marketplaces, the platform supports high-volume, automated, commercially structured workflows for teams that require accuracy, transparency, and full scalability.

What sets HORISEN’s Inventory Platform apart is its ability to handle extremely high volumes of inbound numbers through a carrier-grade architecture engineered for stability and growth. It introduces structured commercial governance through its three-tier pricing system, enabling supplier cost management, product catalog pricing with granular markups, and customer-level pricing with full override control. It supports real-time updates, advanced capability tagging, pattern-based premium pricing, and full audit transparency. Because the platform is API-first and vendor-neutral, it integrates effortlessly into existing telecom infrastructures, routing systems, online shops, and billing environments, providing end-to-end automation and commercial flexibility.

HORISEN Inventory Platform organizes pricing into three clearly separated layers. The Supplier Price List governs raw costs and keeps supplier-level pricing aligned with currencies, countries, and number statuses. The Product Price List functions as a commercial catalog where markups can be applied based on number type, capability, region, supplier, and other attributes. Finally, the Customer Price List enables per-partner customization with overrides, volume-based discounts, special agreements, and transparent snapshots of pricing at any point in time. This structured separation of cost, markup, and final price provides complete commercial clarity, margin visibility, and profitability control.

HORISEN Inventory Platform is engineered for massive scalability, designed to handle hundreds of millions of inbound numbers with real-time responsiveness. Its API-driven onboarding dramatically accelerates the integration of new suppliers and customers, while automated pricing updates and structured pricing logic reduce manual interventions. Because the system embraces pattern-based premium pricing, capability-driven categorization, and multi-layer margin control, it enables telecom companies to identify new revenue streams and introduce advanced monetization models such as inbound number marketplaces and MO routing. Unified lifecycle management further enhances profitability by reducing errors, eliminating operational bottlenecks, and improving overall trading efficiency.

Yes. HORISEN Inventory Platform eliminates the need for spreadsheets, manual calculations, and fragmented number management practices. Instead of manually tracking supplier changes, capability shifts, or customer-specific adjustments, the platform automates these functions through real-time processes, structured data models, and API-driven synchronization. This significantly reduces operational errors and accelerates onboarding, maintenance, and catalog updates.

HORISEN Inventory Platform provides unified handling of number type, capability, status, country, and supplier. All capabilities assigned to a number are managed centrally, ensuring consistent categorization and full visibility across the entire inventory. This central approach supports accurate pricing, structured updates, and streamlined lifecycle management. Because all data is maintained in one place, every team using the platform works with the same clear and reliable dataset, which helps keep operations aligned and prevents conflicting data.

Yes. The platform is designed from the ground up as an API-first system. All major functions — including onboarding suppliers, updating number ranges, adjusting prices, publishing catalogs, synchronizing with online shops, and exporting data to billing or routing systems — can be automated. This ensures high-speed interoperability with both internal systems and external partners, enabling frictionless workflows for large-scale number trading.

Yes. HORISEN Inventory Platform integrates smoothly with both modern and legacy systems thanks to its fully documented and vendor-neutral APIs. It supports real-time data exchange with billing, rating, routing, provisioning, CRM, and internal automation tools. Whether you manage number activation, partner billing, catalog publishing, or customer assignment, the platform ensures that all systems remain synchronized and up-to-date.

HORISEN offers both cloud-hosted and on-premise deployment options. The cloud version provides quick onboarding, scalability, and reduced operational overhead, while the on-premise version gives full infrastructural control for operators with specific regulatory, geographic, or latency requirements. Both deployment models deliver the same carrier-grade performance and reliability.

Security is one of the platform’s core strengths. HORISEN Inventory Platform is fully GDPR and ISO 27001 compliant, hosted in Switzerland within bank-certified data centers, and protected by multi-layered security mechanisms. These include IP whitelisting, VPN and IPSec options, redundant DDoS protection, strict access controls, and comprehensive audit logs across the platform. Data integrity, confidentiality, and operational continuity are safeguarded at every layer.

Yes. Every action taken within the platform — from pricing changes and number updates to partner assignments and access activities — is logged in detail. These audit trails support compliance audits, forensic analysis, internal governance, and partner transparency. They also ensure accountability across commercial and operational teams.

The platform is built for continuous operation with carrier-grade redundancy. Its architecture ensures that even during maintenance or updates, the system remains fully functional, minimizing operational disruptions. Automated failover mechanisms, proactive platform monitoring, and 24/7 technical oversight ensure reliability at scale, even during high-load periods.

Yes. HORISEN Inventory Platform supports full white-label customization, enabling service providers, aggregators, and telecom partners to present the platform under their own brand. This includes customized logos, visual identity, and interface branding, making it suitable for commercial resale or internal branding alignment.

Pricing for HORISEN Inventory Platform is tailored to each customer based on the volume of numbers, the feature modules required, the deployment model, and the complexity of integrations. Whether you need a standard configuration or a fully customized, enterprise-level version, the pricing is designed to align with your business model and growth goals. To request a customized quote, you can contact HORISEN at: www.horisen.com/contact.

Yes. HORISEN offers personalized, guided demos that showcase how the Inventory Platform can support your inbound number trading workflows, pricing architecture, lifecycle management, and integration scenarios. You can schedule a demo at any time through www.horisen.com/contact.

Yes. HORISEN provides full onboarding assistance, including user training, system configuration, API integration guidance, and commercial setup. Our Training Department has been recognized multiple times for excellence, ensuring a smooth, structured adoption process.

HORISEN offers 24/7 professional support delivered by in-house telecom experts. Support includes hands-on monitoring, proactive issue detection, rapid troubleshooting, optimization consulting, and continuous updates.