Customer Support Specialist


You could be just the right person for this job. Become part of the HORISEN family.


The role of a Customer Support Specialist is to provide our customers with professional customer support via email, Skype and phone.


  • Excellent English skills – both written and verbal
  • Knowledge of Internet technologies
  • Computer skills and knowledge of MS Office applications
  • Self-motivated, reliable and highly organized
  • Team player with a positive attitude and willingness to learn
  • Logical thinker
  • Good communication and customer care skills
  • Willingness to work in shifts

Considered a plus

  • Fluency in other foreign languages would be advantageous
  • Experience in SMS business will be considered as an advantage but is not a necessity

What you will find with us

At HORISEN we build a workplace that supports, inspires, and encourages our colleagues. We foster a work environment where people are motivated to give their best and feel good about what they do.


Dynamic work in a company with more than 20 years of experience in a future-oriented industry.


A powerful mixture of highly experienced professionals and young team members who are motivated, open-minded, and easy to cooperate with.


A supportive, non-toxic environment with a safe space to share your ideas and opinions


A modern working environment with everyday refreshments and a good mood


Opportunity to grow under the mentorship of colleagues with extensive experience and to make a personal contribution.


A competitive salary with performance-related improvements and great development opportunities


Chance to contribute to cutting-edge messaging technology development, expand knowledge and master your professional skills.

Social benefits

Private medical insurance including regular check-ups, access to private hospitals etc., for employees’ well-being and self-care


HORISEN is an award-winning technology software house for retail and wholesale messaging technology. We offer a wide variety of business messaging solutions – feature-rich, carrier-neutral, and sales-driven to messaging companies. With more than two decades of experience and passion for software development, we are revolutionizing messaging business by developing at the edge of technological possibilities.

Apply Now

Position: Customer Support Specialist

    When you fill out our Contact Form either to ask us something about our products or to request a recall or offer you are providing us with your personal data. We will use this data only to provide you with appropriate answer and to give you adequate update regarding our products.

    I agree with

      Privacy Policy*