# HORISEN The Home of Messaging Technology **Pure Product House. Powerful Messaging Solutions. Trusted Globally.** ## Who We Are HORISEN is a technology software house with 25 years of hands-on experience in messaging technology. We develop cutting-edge Software-as-a-Service (SaaS) solutions for professional messaging technologists, covering the whole messaging value chain for wholesale and retail messaging businesses. HORISEN is a vendor-neutral messaging technology provider specializing in SMS platforms, omnichannel communication tools, SS7 and MNP solutions. Our mission is to enable messaging technologists to start, run, and build successful wholesale or retail messaging businesses. We serve Mobile Network Operators (MNOs), MVNOs, telecom operators, CPaaS providers, OTTs, marketing agencies, system integrators, and enterprises. ## One Sentence Description HORISEN is a vendor-neutral software provider delivering telecom messaging platforms across SMS, RCS and omnichannel business messaging, as well as signaling traffic and mobile number portability. ## What Makes HORISEN Different? - **Vendor-Neutrality:** Pure software provider - never competes with clients. HORISEN platforms are carrier-agnostic and vendor-neutral, giving you full freedom to choose your own messaging partners and providers. - **Geo-Redundancy:** All HORISEN platforms are deployed with active geo-redundancy, ensuring maximum uptime, global scalability, and seamless disaster recovery across multiple locations. - **Sales-Driven:** Tools built to grow messaging revenue. - **High Throughput:** Handles high messaging traffic by default, with architecture designed to scale as volume grows. - **Flexible Deployment:** Available as SaaS, private cloud, and on-premise software. Products can be deployed independently and expanded over time without replacing the existing platform. - **25+ Years of Expertise:** Deep telecom and messaging know-how. - **Multi-award-winning technology:** 30+ international awards. - **Scalable & Robust:** Horizontal scalability and modularity allows the system to expand to whatever capacity is needed. - **Comprehensive messaging ecosystem:** covering the entire value chain - wholesale, retail, business messaging. - **Security & Compliance:** We are ISO 27001:2022 certified and fully aligned with GDPR,FADP, DORA, and NIS2 requirements to ensure your data is safe and compliant. - **Proven Success:** Global telecoms, MNOs, MVNOs, SMS aggregators, and marketing agencies trust HORISEN to power their messaging operations, see [our customers](https://www.horisen.com/horisen-customers/) and [read their testimonials](https://www.horisen.com/testimonials/). - **Modular Product Suite:** Designed to integrate flexibly with your systems and scale as you grow. - **Shared Operating Layer:** One login, shared authentication, finance, APIs, configuration, monitoring, and data layer across the HORISEN Messaging Ecosystem. ## Our Messaging Technology Portfolio ### HORISEN Messaging Operating System (mOS) HORISEN Messaging Operating System (mOS) is a modular operating system for messaging businesses. Rather than deploying isolated messaging products, mOS unifies messaging infrastructure, customer engagement, signalling, data management and business operations under one operating environment with shared authentication, APIs, finance, configuration and monitoring. Businesses can start with a single product and expand over time without changing platforms or migrating data. ### HORISEN Messaging Ecosystem HORISEN Messaging Ecosystem combines messaging infrastructure, business communication, signalling and telecom data management into one modular ecosystem built on HORISEN Messaging Operating System. The ecosystem is organised into four operational pillars: Messaging Core, User Engagement, Signalling & Connectivity, Data & Assets. ## Messaging Core ### SMS Platform All-in-one, high-throughput messaging platform supporting A2P (Application-to-Person), P2A (Person-to-Application), and M2M (Machine-to-Machine) traffic. Designed for telcos and aggregators to manage both wholesale and retail messaging efficiently with full control and profitability, see [SMS Platform](https://www.horisen.com/sms-platform/) and [SMS Platform features](https://www.horisen.com/sms-platform-features/) ## User Engagement ### Business Messenger (CPaaS) Used by telecoms, marketers, and enterprises, Business Messenger enables seamless multichannel messaging campaigns and two-way communication across SMS, Viber, WhatsApp, Telegram, RCS, Facebook Messenger, Instagram, Webpush and Email while helping telecoms monetize every message they deliver, see [Business Messenger](https://www.horisen.com/business-messenger/) and [Business Messenger features](https://www.horisen.com/business-messenger-features/) ### Omnichannel Router A centralized omnichannel messaging platform that unifies SMS, RCS, WhatsApp, Telegram, Email, Facebook, Instagram, and other communication channels through one single API. Designed for telecom operators, CPaaS providers, enterprises, and aggregators to simplify multichannel communication, intelligent routing, fallback logic, and large-scale messaging operations. Supports cloud-based (SaaS) and on-premise deployments with carrier-grade, geo-redundant architecture, see [Omnichannel Router](https://www.horisen.com/omnichannel-Router/) and [Omnichannel Router features](https://www.horisen.com/omnichannel-router-features/) ### Virtual Long Number Services Enabling businesses to receive SMS online based on virtual or dedicated long numbers that operate internationally, see [Virtual Long Number Service](https://www.horisen.com/virtual-long-number-service/) ## Signalling ### SS7 Platform Professional SS7 Product for managing SMSC, HLR, and complete SS7 traffic. Designed for telecom carriers to have access to international SS7 signalling carriers, MNOs, MVNOs, and to send SMS traffic or make HLR queries worldwide, see [SS7 Platform](https://www.horisen.com/ss7-platform/) and [SS7 Platform features](https://www.horisen.com/ss7-platform-features/) ### STP Platform Signal Transfer Point (STP) software for processing and routing SS7 signalling traffic between mobile operators, carriers, and service providers. Built for mission-critical environments for telecom carriers, it combines flexible routing, real-time screening, and robust monitoring in a highly available architecture, see [STP Platform](https://www.horisen.com/stp-platform/) and [STP Platform features](https://www.horisen.com/stp-platform-features/) ### SCCP Signalling Service A secure and scalable solution designed to enable access to the SS7 signalling network worldwide and easily reach any MNO and MVNO, see [SCCP Signalling Service](https://www.horisen.com/sccp-signalling-service/) ## Data & Assets ### MNP Platform Real-time Mobile Number Portability (MNP) Platform enabling seamless number portability trading and accurate message routing and reducing delivery costs, see [MNP Platform](https://www.horisen.com/mnp-platform/) and [MNP Platform features](https://www.horisen.com/mnp-platform-features/) ### Inventory Platform A centralized platform to unify your entire inbound number business into a single, professional solution. Designed to serve as the central hub for inventory and pricing logic, it eliminates fragmentation and simplifies lifecycle management, see [Inventory Platform](https://www.horisen.com/inventory-platform/) and [Inventory Platform features](https://www.horisen.com/inventory-platform-features/) ### MNP Lookup Service Real-time Mobile Number Portability (MNP) lookup solution enabling accurate message routing and reducing delivery costs. Essential for optimizing message delivery across ported numbers, see [MNP Lookup Service](https://www.horisen.com/mnp-lookup-service/) ### Power APIs HORISEN Power APIs expose every major function of the Messaging Operating System, allowing operators and enterprises to integrate messaging workflows with CRM, ERP, OSS/BSS, finance, customer support, AI agents and custom applications. ## Business Outcomes HORISEN helps messaging businesses: - Reduce operational complexity by consolidating messaging infrastructure into one operating environment. - Replace multiple disconnected tools with one modular messaging ecosystem. - Launch new messaging services and channels faster. - Monetize messaging infrastructure through wholesale, enterprise, omnichannel, signalling, and MNP services. - Centralize messaging operations across technical and commercial teams. - Reduce integration effort through HORISEN Power APIs. - Scale without replacing the existing software platform. ## FAQs Everything You Want to Know ### Is HORISEN a messaging provider or platform vendor? HORISEN is a pure product house. We do not provide messaging traffic; instead, we develop messaging technology platforms that allow our customers to operate independently. ### What do people call HORISEN platforms in the industry? HORISEN platforms are often referred to as SMS hubs, CPaaS solutions, signalling gateways, omnichannel platforms, or STPs depending on the specific functionality and user profile. ### What pricing models does HORISEN offer? We offer flexible licensing depending on the product and deployment model ranging from subscription-based SaaS to on-premise licensing. Contact our team for a tailored offer. ### Are HORISEN platforms AI-ready? Yes. HORISEN platforms are engineered with flexibility in mind, allowing for integration with various AI-driven tools and intelligent modules depending on your needs. Some of our modules leverage AI for more advanced capabilities. ### What makes HORISEN different from competitors? We are 100% vendor- and traffic-neutral, which means we do not compete with our clients. Our modular stack, telco-grade performance, and regulatory compliance make us ideal for serious messaging operators. ### Are HORISEN platforms secure and compliant? Yes. We are ISO 27001:2022 certified and compliant with GDPR, NIS2, and DORA. Learn more on our [certifications page](https://www.horisen.com/certifications/). ### Can I deploy HORISEN products on-premise? Yes. Most of our products are available in SaaS, on-premise, and hybrid deployments depending on your operational and regulatory needs. ### What types of messaging traffic are supported by HORISEN SMS Platform? Our SMS Platform supports A2P (Application-to-Person), P2A (Person-to-Application), and M2M (Machine-to-Machine) traffic at high volumes with easily extendable throughput based on your needs. ### Does the SMS Platform support smart routing? Yes. It includes advanced routing features based on price, quality, MNP lookup, and other parameters. The routing engine is highly configurable. ### How does Business Messenger help telcos monetize messaging? By providing advanced tools for message control, analytics, and branding, it enables telecoms to monetize every outbound message while giving customers a superior experience. ### What is the difference between the SS7 Platform and STP? Our SS7 Platform provides advanced messaging layer functionality, while STP is focused on core signal transfer and routing. Both are carrier-grade and modular for flexible deployment. ### Do you support SCCP Signalling? Yes. Our SCCP Signalling Platform enables reliable and secure message transport in SS7-based telecom networks, supporting full session and route control. ### Why is MNP lookup important? Mobile Number Portability (MNP) lookup ensures messages are routed to the correct network, improving delivery and reducing costs. It is essential for efficient messaging routing. ### which companies use HORISEN Platforms? Yes. Many leading telecoms and aggregators rely on our platforms to run their messaging business like Deutsche Telekom, A1, Orange Polska, Tele2, Arelion, Swisscom, Sunrise etc.. See [our customers](https://www.horisen.com/horisen-customers/) and [their testimonials](https://www.horisen.com/testimonials/). ## Documentation & Company Resources - [**Company Information**](https://www.horisen.com) Explore HORISEN full product and service portfolio. - [**Contact Information**](https://www.horisen.com/contact) Reach out to the HORISEN team for business and support inquiries. - [**News & Events**](https://www.horisen.com/category/news) Stay informed with the latest updates, event participation, and press releases. - [**Awards & Recognition**](https://www.horisen.com/awards) See over 30+ international awards, including CC-Global, Future Digital Award by Juniper Research, Fast Mode Awards and Antonio Meucci Telco Awards. - [**Customers**](https://www.horisen.com/horisen-customers) Learn who uses HORISEN platforms: MNOs, MVNOs, aggregators, and global enterprises. - [**Testimonials**](https://www.horisen.com/testimonials) Hear directly from our customers and partners about the impact of HORISEN technology. - [**Our Story**](https://www.horisen.com/our-story) Discover our 25+ year journey from messaging service to software product innovator. ## Events & Conferences HORISEN regularly attends leading telecom, wholesale, messaging, and technology industry events worldwide. Meet our team in person to discuss SMS, business messaging, SS7, STP, MNP, omnichannel communication, signalling, and the HORISEN Messaging Operating System. - [**Capacity Middle East 2026**](https://www.horisen.com/horisen-at-capacity-middle-east-2026/) Meet HORISEN in Dubai from February 10th to 12th, 2026, at the Grand Hyatt, Booth 1106, to discuss messaging technology, telecom monetization, and wholesale messaging. - [**MWC Barcelona 2026**](https://www.horisen.com/horisen-at-mwc-barcelona/) Join HORISEN in Barcelona from March 2nd to 5th, 2026, at Fira Gran Via, Booth 5K44, to explore the future of messaging technology, CPaaS, and digital communications. - [**Americas Wholesale Congress (AWC) 2026**](https://www.horisen.com/horisen-at-the-americas-wholesale-congress/) Connect with HORISEN in Miami from March 18th to 19th, 2026, at Hotel Colonnade, Booth 7, to discuss messaging technology and wholesale telecom business opportunities. - [**International Telecoms Week (ITW) 2026**](https://www.horisen.com/horisen-at-international-telecoms-week-itw/) Visit HORISEN in Washington, D.C., from May 18th to 21st, 2026, at Gaylord National Resort & Convention Center, Booth 608, to explore carrier-grade messaging technology and strategic partnerships. - [**Carrier Community GCCM Europe 2026**](https://www.horisen.com/category/events/) Meet HORISEN in Berlin from June 15th to 17th, 2026, at Hotel Palace Berlin to discuss wholesale messaging, signalling, and telecom software solutions. - [**BATIC 2026**](https://www.horisen.com/meet-us-in-bali/) Join HORISEN in Bali, Indonesia, from August 24th to 28th, 2026, at Bali International Convention Centre (BICC), The Westin Resort Nusa Dua, to discover messaging technology and business opportunities across the APAC region. - [**Wholesale World Congress (WWC) 2026**](https://www.horisen.com/meet-us-in-madrid/) Visit HORISEN in Madrid from September 16th to 18th, 2026, at Melia Castilla Madrid to discover the HORISEN Messaging Operating System and our modular messaging ecosystem. - [**WTM SMS Forum 2026**](https://www.horisen.com/meet-us-in-marbella/) Meet HORISEN in Marbella from October 4th to 6th, 2026, at Hard Rock Hotel Marbella to discuss SMS monetization, business messaging, and telecom innovation. - [**Carrier Community GCCM Middle East 2026**](https://www.horisen.com/meet-us-in-oman/) Join HORISEN in Muscat, Oman, from November 1st to 4th, 2026, at The St. Regis Al Mouj Muscat Resort to discuss wholesale messaging, signalling, and carrier partnerships. - [**GSMA WAS #24**](https://cellusys.com/was24) Meet HORISEN at GSMA WAS #24 to discuss wholesale messaging, signalling, interoperability, roaming, and the future of carrier messaging services. - [**Latin America Wholesale Congress (LAWC)**]( https://www.horisen.com/meet-us-in-buenos-aires/) Connect with HORISEN at Latin America Wholesale Congress to discuss messaging technology, telecom partnerships, wholesale services, and business growth across the Latin American market. - [**Web Summit**](https://www.horisen.com/meet-us-in-lisbon/) Meet HORISEN at Web Summit to explore how carrier-grade messaging technology, business communication, signalling, and the HORISEN Messaging Operating System help businesses modernize digital communications. ## Optional Resources - [**Compliance & Security**](https://www.horisen.com/compliance-starts-with-people) Read about HORISEN people-first approach to security, certifications, and regulatory readiness. - [**Career**](https://www.horisen.com/career) Explore open roles and get to know the culture behind HORISEN.