
Digital customer loyalty card
HORISEN iCard:
Loyalty program for increasing customers’ lifelong value
Reward customer loyalty, increase customer retention rates, drive sales
HORISEN iCard is a customer loyalty program which allows you to keep track of your customers’ purchases, reward their continuous trust and increase their lifetime value. In contrast to a physical customer card, which clients need to have with them when making a purchase, the iCard allows identification by the user’s mobile phone number only.
Features / Advantages
Have your clients come back for more!
iCard, with its rich set of features, is everything you need to run successful customer loyalty program. Use our comprehensive solution to collect high quality customer data, understand your clients and their purchasing behavior, reward their loyalty and increase their lifetime value.
Comprehensive administration portal
Set up program rules and track program success
View customer data and use it for different marketing campaigns
Set up loyalty program rules
Create special promo coupons – for specific purchases, birthdays
Use predefined SMS templates or define your own to inform customers about program registration process, thank them for their purchases, remind them about vouchers
View detailed customer and sales statistics
Automated voucher generation
Determine voucher-creation rules
Issue vouchers based on the number of purchases or purchase amount
Reward customers with absolute credit, percent value or an item from your store
Determine validity period and usage limitations
Create and preview voucher templates
After the voucher rules have been met, vouchers are sent directly to your customers via mail
View all issued vouchers in your dashboard
Easy-to-use employee portal
Allow your store staff to easily sign up customers for the loyalty program
Use Internet-enabled cash register or tablet to add customer purchases
Enter customer’s mobile number
Add purchase amount
Add receipt number (optional)
Easily track refunds and make purchase-related corrections
Automatically send registration instructions via SMS
Intuitive customer portal
Allow your customers to register online to be able to track their purchases and redeem vouchers
Collect customer data to use it for targeted marketing activities
Provide customers with the opportunity to update their data
Allow your customers to see their purchases and vouchers
Give your customers insights into what they need to do to get their next coupon
Interested to learn more?
For more details, please visit the HORISEN iCard website, or talk to sales