Your customers are your most valuable asset you must cherish carefully if you want your business to grow. There are plenty of ways to establish communication with your customers, but once you start, you will soon learn it demands a lot of time and effort to do it the right way. This is why big businesses need help in managing these relations. Customer Relationship Management (CRM) is an automated process that seamlessly integrates technology with sales, marketing, customer service, and technical support.
Believe it or not, your prospects are exposed to some 3,000 marketing messages a day, says Seth Godin. Yes, the overall market and business landscape have changed and evolved enormously, introducing inevitable changes to marketing. Although so many different marketing and communication channels have emerged, it has never been harder to engage customers and keep their attention and loyalty. Businesses must put a serious effort into advertising and branding if they want to stay alive and stand out from the competition.
When mentioning SMS Marketing, it almost seems as if this segment of marketing has not been used enough lately. New 21st century digital environment forced us to focus on the online, internet world, so it looks like marketers’ eyes are mostly focused on Search Engine Marketing, Social Media Marketing, Content Marketing etc., which we can easily put under one umbrella, called Inbound Marketing. This approach is the right one since there is no doubt online, the digital world is overtaking our lives faster than ever. The necessity to be always present, available and ready to communicate and respond fast to all questions and inquiries and to attract audience has become a 21st-century big MUST!
First, let’s familiarise with the term. What is SMS marketing? SMS marketing is a permission-based marketing technique that uses SMS (Short Message Service) to send promotional messages and share special offers or company information with a large group of people quickly and easily. This is done by sending SMS messages from a company to a consumer. The other terms used are mobile marketing or text messaging marketing.
It’s no secret we’ve all become mobile and embraced mobility as an integral part of our lives. We can even say “We are all mobile.” Some might complain against such statement, saying this sounds weird, but just look around you. Are we leaving faster than ever? Can we even say we are living our lives in the fast lane because everyone else around us does the same? Do we feel under pressure because of this? Are you striving to finish all tasks on time?
What is Bulk SMS? A simple explanation would be: Bulk SMS is a service that enables sending a large number of SMS messages to a broad audience - at once. This is a super powerful service to use in your business to deliver SMS messages safely, quickly and directly to your customers worldwide. If you’re running competitions, marketing campaigns, notifications to employees, promotions or events, Bulk mass messaging is the best platform to use for sending out a high volume of messages in one go.
Is Bulk SMS ideal for your business? BULK SMS is usually used to reach a wide or a specific audience for marketing reasons, with personalised SMS content. You can use it to promote products, or inform customers about specific changes: e.g., a clothing store does a huge re-opening party with discounts, etc.
Should you use SMS to communicate with customers? Yes! There are many good reasons to use SMS to communicate with your clients. We’ve selected 10 very good reasons why you should use SMS in your marketing.